APO offers a wide range of services. We are dedicated to assisting HIV-positive individuals who require medical or financial support.

HIV Counseling and Testing

APO offers confidential HIV testing both on and off-site. This program offers risk assessment and risk reduction information. Persons testing positive for HIV are immediately offered medical care and case management services. Walk in testing is now available.

Case Management

Case management (CM) is offered to all HIV-positive individuals who live within the 29-county service area. CM’s provide client assistance with medical, dental, and psychological referrals, and transportation and financial assistance. For more information contact Becki Hearon, Client Services Director at 417-881-1900 or 1-800-743-5767.

Medical Care/Clinic Services

APO covers HIV-related laboratory and infectious-disease care for HIV-positive individuals who have no insurance or other benefits and who are within the income guidelines. Case Managers and clinic staff refer clients to primary-care and infectious-disease specialists. People can be seen at the main clinic in Springfield or by physicians located throughout the region. For more information contact Melissa Tiffany, Clinic Manager at 417-881-1900 or 1-800-743-5767.

Family Case Management

Family Case Management (FCM) offers supportive services and family-centered case management to HIV-Positive individuals and their family members, partners, spouses, or significant others. For more information about FCM, contact Becki Hearon, Client Services Director at 417-881-1900 or 1-800-743-5767.

Linkage to Care

Linkage to Care is designed to assist HIV-positive individuals establish and maintain medical care by reducing or eliminating access barriers. Referrals can be made to; communicate an individual’s positive HIV lab result, for referrals into infectious disease care, family/client consults, clinical in-services on HIV/AIDS, and potential assistance with medical expenses. For more information or to make a referral for a patient please contact APO at (417) 881-1900 and ask for the Linkage to Care department. Printed materials are available.

Medication Adherence

Medication is a key component in the treatment of HIV. While all medical and case management staff educates and discusses adherence issues with clients, APO has developed a program to assist individuals in maximizing medication adherence. Clients meet with the peer treatment advocate to discuss the best options for managing medication issues.

Client Pantry

APO maintains a pantry stocked with personal care items and house cleaning items that cannot be purchased with food stamps. The pantry is dependent on donations, so supplies are limited and availability varies. Stocking the pantry is a great way for churches, schools, and other groups to assist persons living with HIV in the Ozarks.

Holiday Party

Every Winter Holiday season, APO hosts the Client Holiday Party for the clients and their families and friends. Food, entertainment, and Santa are provided. Clients are encouraged to complete and APO Holiday Application if they would like their children or grandchildren to receive gifts from Santa. Gifts can also be given to those children who do not attend the party. For more information contact Becki Hearon, Client Services Director at 417-881-1900 or 1-800-743-5767.